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Contact Information
You can contact us for any question, suggestion or support request about Optifora.
Address
EGEROBOT AUTOMATION ENG.PROJ.CON.IND.TRD.LTD.CO.
İzmir, Türkiye
Working Hours
(Türkiye time, UTC+3)
Your local time: —
Monday - Friday: 09:30-17:30
Saturday - Sunday: Closed
Write to us for questions, suggestions and demo requests; we reply on working days.
Contact Form
Fill in the form and your message goes straight to our contact address. We reply within two business days.
Fields marked with an asterisk (*) are required.
Sending your message… Your message has been sent. We will reply within two business days. The form is incomplete: fill in the fields marked below. That e-mail address does not look valid. Please check it. The message must be at least 20 characters. You have reached the sending limit for this hour. Try again shortly, or write to us by e-mail. The message could not be recorded just now. Please try again shortly, or write to us by e-mail. Enter your name. Enter your e-mail address; that is where the reply goes. That e-mail address does not look valid. Please check it. Enter a subject so your message reaches the right person. Write your message. The message must be at least 20 characters. You must accept the KVKK Notice before sending. Please complete the human verification above. Human verification did not pass. Reload the page and try again.INFORMATION ON THE PROTECTION OF PERSONAL DATA
The protection of your personal data matters to us. This notice informs you about how your data is processed.
a) Data Controller
Your personal data is processed by EGEROBOT OTOMASYON MÜHENDİSLİK PROJE DANIŞMANLIK SAN. ve TİC.LTD.ŞTİ. as the data controller.
b) Processing Purposes
The personal data we obtain through the contact form is processed in order to respond to the requests and/or complaints you have sent us and to carry out communication activities.
c) Categories of Data Processed
Identity Information: First name - Last name
Contact Information: E-mail
d) Your Rights
To exercise your rights regarding your personal data, you may apply to .
Data Controller
EGEROBOT Automation Engineering Project Consultancy Ind. and Trade Ltd. Co. ("EGEROBOT") attaches great importance to the protection of your personal data submitted through our contact form.
Personal Data Collected
The following personal data is collected through this form:
- Identity Information: First and Last Name
- Contact Information: Email address
- Request/Complaint Content: Information you share in your message
Processing Purposes
Your personal data is processed for the following purposes:
- Responding to your requests and inquiries
- Providing information about our services
- Conducting communication activities
- Managing customer satisfaction processes
Legal Basis
Your personal data is processed under Article 6(1)(f) of the General Data Protection Regulation (GDPR) based on our legitimate interests, provided that such processing does not harm your fundamental rights and freedoms.
For Turkish citizens, processing is carried out under Article 5 of the Turkish Personal Data Protection Law No. 6698 (KVKK).
Data Security
- Transmitted securely with SSL/TLS encryption
- Protected against unauthorized access
- Accessible only by authorized personnel
- Not shared with third parties
Retention Period
Personal data obtained through the contact form is retained for 2 years from the completion of your request, and then securely destroyed.
Your Rights
Under GDPR Articles 15-22, you have the following rights:
- Right to know whether your personal data is being processed
- Right to request access to your processed data
- Right to request correction of incomplete or incorrect data
- Right to request deletion or destruction of your data
- Right to request restriction of processing
- Right to object to processing
Contact and Detailed Information
For questions regarding your personal data, you can contact us through our Contact page. For detailed information, please visit our Legal Center page.
Which channel for what
Reaching the right desk shortens the answer. Below is what each channel is for.
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Find answers to your questions
Everything below is free to use and needs no account.
Privacy policy, terms of use, PDPL and GDPR notices, cookie policy.
Initial evaluation is usually completed within 3 business days and you will be informed.
Legal basis
The table shows the obligations of the legislation region you pick in the top bar; it refreshes without reloading the page when the region changes.
Türkiye — obligations and their legal basis
| Obligation | Legal basis | How the page covers it |
|---|---|---|
| Where processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, processing may be carried out without explicit consent. | Law No. 6698, art. 5(2)(f) | The notice under the contact form: 'for citizens of the Republic of Türkiye the processing is carried out under art. 5 of Law No. 6698'. |
| Everyone has the right to apply to the data controller to learn whether their personal data are processed, to request information, to request rectification or erasure and to claim compensation for damage. | Law No. 6698, art. 11(1) | The 'KVKK information notice' link and the data subject rights in the same text. |
The legal bases were read from fingerprinted source texts: Law No. 6698, art. 5(2)(f) · Law No. 6698, art. 11(1).
European Union — obligations and their legal basis
| Obligation | Legal basis | How the page covers it |
|---|---|---|
| Processing shall be lawful where it is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. | Regulation (EU) 2016/679 (GDPR), art. 6(1)(f) | The notice 'your personal data are processed under art. 6(1)(f) GDPR'. |
| The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and access to that personal data. | Regulation (EU) 2016/679 (GDPR), art. 15(1) | The list 'you have the following rights under arts. 15-22 GDPR'. |
The legal bases were read from fingerprinted source texts: Regulation (EU) 2016/679 (GDPR), art. 6(1)(f) · Regulation (EU) 2016/679 (GDPR), art. 15(1).
Legal basis — United Kingdom
| Obligation | Legal basis | How the page covers it |
|---|---|---|
| The UK GDPR and this Act protect individuals with regard to the processing of personal data, in particular by requiring personal data to be processed lawfully and fairly and by conferring rights on the data subject. | Data Protection Act 2018, s. 2(1) | The UK counterpart of the same notice. |
The legal bases were read from fingerprinted source texts: Data Protection Act 2018, s. 2(1).