Incident and non-conformity module

From near miss to root cause, from root cause to closure

The planned scope is designed to gather accident, near miss and non-conformity records into one structure, and to attach the root cause study and the corrective action to that record.

This page is written for OHS teams that keep their incident records in separate forms today.

What it does

The value of an incident record lies not in the count but in the same event not happening again. The planned scope aims to tie the record to learning.

  • One structure, three kinds of recordAccident, near miss and non-conformity are planned to be recorded with the same fields, so the link between them is not lost.
  • Root cause is part of the recordThe root cause study is to be attached to the incident record, so that its result lives on as a finding.
  • Corrective action carries a dateThe action taken is planned to be followed with an owner and a deadline, with action left open staying visible.
  • Location, witnesses and evidence togetherThe location, the witness statements and the attachments are to sit in one record rather than scattering.
  • Records that become numbersRecords are planned to be kept so that they feed the frequency and severity indicators.

Keeping records and learning from them

In many places incident records stop once the notification duty has been met. Yet what prevents the same event happening a second time is not the notification but finding the root cause and closing the action.

The planned scope therefore aims to keep the event, its root cause and the corrective action in one chain, and to produce the numerical indicators from that chain.

Incident and non-conformity module

Let us talk about your incident records

Let us look together at the forms you use today and at where the root cause work ends up.

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