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Featured countriesAll countries We hold legislation content for {u}: duties, deadlines and the documents they produce. For {u} we have measured content in specific areas — today the construction health and safety plan — and the basic framework is {k}. A full obligation register for this country does not exist yet; for everything else you will continue with country-independent content. In {u} the base framework is {k}. We do not yet hold country-specific duty content; you will continue with method and standard content. We do not yet hold legislation content for {u}. You will continue with country-independent content: methods, management system standards and internationally accepted practice.ISO 9001 — quality management system
It asks for a process order that meets customer and statutory requirements. It shares the same high-level structure as the safety and environmental standards, so the three can be run together.
What it asks for
The process approach sits at its centre: the work is written as processes that feed each other, and each process gets an owner, criteria and risks. Context, leadership, planning, support, operation, performance evaluation and improvement are shared with the safety and environmental standards.
- Process mapProcesses are defined with their inputs, outputs, owner and criteria.
- Risk-based thinkingRisks and opportunities are determined per process; a separate risk procedure is not required, but a record of the decision is.
- CompetenceThe competence of anyone doing work that affects quality is defined, provided and evidenced.
- Non-conformity and corrective actionNon-conformities are recorded, root causes sought and actions verified.
- Internal audit and reviewPlanned internal audits are carried out and feed the management review.
What is shared are the top clauses; sub-clauses and technical requirements differ per standard. "One procedure closed all three" cannot be said.
Which modules cover it
The modules below hold the records for this topic. Which ones you switch on is your decision.