Corporate management

What is a leading indicator, and how does it differ from a lagging one?

A lagging indicator counts what already happened (accidents, lost days); a leading indicator measures the behaviour that comes before it (inspections completed, actions closed on time, near-miss reporting rate). The same event can be both: a near miss is lagging, the near-miss reporting rate is leading.

Where the difference lies

Lagging indicators are needed for comparison and statutory reporting, but they report late: when the number falls they do not tell you what worked. Leading indicators measure behaviour inside the process — how many of the planned field walks happened, how many corrective actions closed on their date, how much of the trained behaviour is actually seen on observation. These are numbers you can act on.

How many

A dashboard with more than forty indicators is a dashboard nobody acts on. Eight to twelve, each tied to an owner and a decision, beat a long list. The test is simple: if this number gets worse, who does what? An indicator without an answer comes off the dashboard.

In Optifora the indicators are not carried by hand into a separate sheet; they are produced directly from inspection, incident, task and training records.

Manage this in Optifora

Optifora is not a single program but a compliance platform assembled from modules. The catalogue states which module is ready today and which is on the roadmap.

See what Optifora is